Furthermore my personal growth, of which I am also aware of myself, has been commented upon by many people. It has been a period of growth for Aquarius Pools with one of the highlights being winner of Pool of the Year in 2012 & two National Awards in that same year. Neither the business and personal growth nor the awards would have been possible without your professional involvement.

Dear Ray, I thought it might be a good idea to reflect on our achievements for the last eight months:

Since commencing business coaching twelve months ago my business has grown from strength to strength. Your kind and consistent approach has seen me grasp many business fundamentals that have assisted me in implementing the necessary formula to create a successful, self sufficient business.

It has only been since Ray became our business coach our business has become the most productive and profitable in the 38 years we have been in the hospitality industry. With the help from Ray we feel better in ourselves knowing that we are capable of dealing with our staff of 15 and catering for up to 1000 meals per week.

From that day our business has steadily moved forward with Ray’s positive attitude every step of the way, taking us on a journey through the setting up of marketing to the finer points of systemizing our business.

I was the classic example of the technician pushing the boundaries of my work ethic and then also attempting to manage staff, oversee the financials, produce effective marketing and attempt to live a life. Ray has helped me with so many aspects but the two that will always stick with me are learning to manage your time to focus on the truly important things (and they may not be what you think they are) and learning how to create organised structure.

The experience with Ray has made us look at our business in a more structured and organized form. The result, we achieved an increase in turnover of more than 40% and profits more than 160%, compared to last year. And having huge plans for this year, which we believe can be achieved having Ray on our side.

I own a small building company and was typically trudging through each job just making ends meet at best. My thought process was that whilst I have small children, this was the best way that I can keep to my own schedule and be able to be there for my family…And it was working….. Unfortunately it wasn’t working for the company, the bank accounts or my stress levels.

Working with Ray as our Business Coach over the last year has been a lot more beneficial than what I was expecting. His practises open your eyes to new ways to run your business in the most efficient and effective way.