Dear Ray, I thought it might be a good idea to reflect on our achievements for the last eight months:

Since commencing business coaching twelve months ago my business has grown from strength to strength. Your kind and consistent approach has seen me grasp many business fundamentals that have assisted me in implementing the necessary formula to create a successful, self sufficient business.

In our fortnightly meetings Ray has provided a sounding board, framework and structure to give us the confidence to put systems in place to grow our business.

The experience with Ray has made us look at our business in a more structured and organized form. The result, we achieved an increase in turnover of more than 40% and profits more than 160%, compared to last year. And having huge plans for this year, which we believe can be achieved having Ray on our side.

I was the classic example of the technician pushing the boundaries of my work ethic and then also attempting to manage staff, oversee the financials, produce effective marketing and attempt to live a life. Ray has helped me with so many aspects but the two that will always stick with me are learning to manage your time to focus on the truly important things (and they may not be what you think they are) and learning how to create organised structure.

We have employed your services for some 2 & ½ years and I am delighted to provide my testimony here that others may consider the benefits; both in their business and their personal lives.

In a business sense, through this time we have adopted measures and processes which give our business the strength to manage the day to day stresses of everyday activity yet still allowing us to focus on the things that make our business grow

It has only been since Ray became our business coach our business has become the most productive and profitable in the 38 years we have been in the hospitality industry. With the help from Ray we feel better in ourselves knowing that we are capable of dealing with our staff of 15 and catering for up to 1000 meals per week.

I was not that keen to employ ‘yet another business coach’ who was going to help us ‘turn our businesses around’ but Ray’s manner was kind, considerate and more importantly, very perceptive to OUR needs. I did not feel that I would be a notch on his ladder of success.

From that day our business has steadily moved forward with Ray’s positive attitude every step of the way, taking us on a journey through the setting up of marketing to the finer points of systemizing our business.